Protection of personal data - contact form

By sending my request in the contact form to the operator, I confirm that I have turned 16 years old and, as a data subject, I give my consent to the processing of my following personal data: name, surname, e-mail, telephone number (hereinafter also "Personal data "), which are complete, true, correct and up-to-date, of the company MSupport Service s.r.o., with registered office at Martin Benku 2 - Prešov, ID: 45 950 628, entry: Business register of the Prešov District Court, Section: s.r.o., Insert no. 23791/P (hereinafter also "MSupport Service"), as the operator. I consent to the processing of Personal Data for the purpose of the contact form, which includes the provision of high-quality business and information services to the operator, through responses to the requests and requests of the persons concerned entered in the contact form. I am aware that the legal basis for the processing of Personal Data for the stated purpose is my consent. I grant this consent for the period from its granting until the operator provides a response to the request sent via the contact form. I hereby also declare that I have been provided with all information and have been instructed and am aware of my rights under valid and effective legal regulations governing the protection of personal data, including: (i) the right to request from MSupport Service access to Personal Data, (ii) the right to correct Personal Data, (iii) the right to delete Personal Data; (iv) the right to limit the processing of Personal Data, (v) the right to object to the processing of Personal Data, (vi) the right to portability of Personal Data, and also (vii) the right to submit a proposal to initiate proceedings on the protection of personal data at the Slovak Personal Data Protection Office of the Republic. As a data subject, I declare that I give my consent freely, voluntarily and seriously, and I am aware that I can withdraw my consent to the processing of Personal Data at any time, for example in the following ways: by e-mail: office@msssteel.tech ; or by post at the address of the registered office of MSupport Service s.r.o., at the following address: Martina Benku 2, 080 01 Prešov.

I hereby confirm that I am aware that the withdrawal of consent does not affect the legality of the processing of Personal Data based on consent before its withdrawal.

By sending my request in the contact form to the operator, I also confirm that I have familiarized myself with the information on the processing of personal data by the operator for the purposes of the contact form and that I have understood them in their entirety.

INFORMATION ON THE PROCESSING OF PERSONAL DATA BY THE OPERATOR FOR THE PURPOSES OF THE CONTACT FORM

Provided in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Regulation on data protection), in the effective version from May 25, 2018 (hereinafter also "GDPR Regulation") and according to Act No. 18/2018 Coll. on the protection of personal data and on amendments and additions to certain laws, in the effective version from 25.05.2018 (hereinafter also "Act on the Protection of Personal Data").

With effect from 05/25/2018, all personal data is processed in accordance with the GDPR Regulation.

I hereby acknowledge that the website operated on behalf of the company MSupport Service s.r.o., with its registered office at Martina Benku 2, 080 01 Prešov, ID: 45 950 628, entry: Business register of the Prešov District Court, Section: s.r.o., Insert no. 23791/P (hereinafter also "MSupport Service") is not directly intended for persons who cannot independently give the operator consent to the processing of their personal data.

A: From the moment you give your consent to the processing of personal data for the purpose of sending responses to your requests entered through the contact form located on the website of MSupport Service, MSupport Service, as the operator, processes personal data concerning you to the maximum extent of the following :

1. name and surname;

2. e-mail address;

3. telephone number;

   (data specified in points 1) to 3) above, hereinafter collectively also "Personal data"), in accordance with the GDPR Regulation.
   

B. Information regarding the processing of Personal Data on behalf of MSupport Service in accordance with the GDPR Regulation and the Personal Data Protection Act

1. Identification and contact data of the operator

The operator on whose behalf the Personal Data is processed is the company MSupport Service s.r.o., with registered office at Martina Benku 2, 080 01 Prešov IČO: 45 950 628, entry: Business register of the Prešov District Court, Department: s.r.o., Insert no. 23791/P.

Purposes of Personal Data Processing and Legal Basis for Personal Data Processing MSupport Service, as an operator, processes Personal Data to the extent provided by you, as the person concerned, for the following purposes:

i. the purpose of the contact form, which includes the provision of quality business-information services to MSupport Service, as the operator, through responses to the requests and requests of data subjects entered in the contact form. The legal basis for the processing of Personal Data is consent, in the event that the client provides an e-mail address and expresses consent to the processing of his Personal Data for the purpose of sending responses to the requests of the client, as a data subject, entered through the contact form located on the website of Msupport Service , as an operator (Article 6, paragraph 1, letter a) of the GDPR Regulation);

ii. statistical purposes, for the purpose of combining Personal Data with the data of other clients in order to create reports that help improve the provision of MSupport Service, as an operator, while observing technical and organizational measures to ensure compliance with the principle of data minimization. The legal basis for the processing of Personal Data is therefore the compatible further processing of Personal Data (Article 5, Paragraph 1, Letter b) in conjunction with Article 89, Paragraph 1 GDPR Regulations);

iii. the purpose of keeping records of the requests of the persons concerned and their handling by the operator, MSupport Service. The legal basis for the processing of Personal Data is the legitimate interest of MSupport Service (Article 6(1)(f) of the GDPR Regulation).

3. Categories of affected persons

MSupport Service, as an operator, processes the Personal Data of clients, affected persons who entered their request through the contact form located on the MSupport Service website www.msssteel.tech.

4. Legitimate interests pursued by MSupport Service, as an operator

In the area of ​​handling requests from data subjects, MSupport Service sees its legitimate interest in the possibility of demonstrating compliance of procedures with the requirements of the GDPR Regulation. The legal basis for the processing of Personal Data on behalf of MSupport Service for the purpose of processing the requests of affected persons is the legitimate interest of MSupport Service, according to the relevant article of the GDPR Regulation and the relevant provision of the Personal Data Protection Act, provided that, in the given case, such interest of MSupport Service the interests or fundamental rights and freedoms of the data subject do not prevail, which require the protection of personal data.

5. Instruction on the voluntariness or obligation to provide consent to the processing of personal data.

In the event that the data subject is interested in the operator, MSupport Service, sending him responses to his requests and requests, the data subject is obliged to provide MSupport Service, as the operator, at least his e-mail address and consent to the processing of your Personal Data for the purpose of sending responses to the requests of the client, as a data subject, entered through the contact form located on the website of MSupport Service, otherwise it is not possible for MSupport Service to respond to such a request of the data subject react.

6. Recipients or categories of recipients of Personal Data

It is assumed that Personal Data processed on behalf of MSupport Service, as an operator, for the purpose of direct marketing will be provided to the following recipients: i. MSupport Service s.r.o., with registered office at Martina Benku 2, 080 01 Prešov ID number: 45 950 628, entry: Business register of the Prešov District Court, Department: s.r.o., Insert no. 23791/P.

7. Transfer of Personal Data to a third country

Personal data processed on behalf of MSupport Service, as the operator, for the purpose of sending responses to the requests of the client, as the person concerned, entered through the contact form located on the website may be transferred outside the EU/EPH area, i.e. may be transferred to a third country.

8. The period of storage ofm,Personal Data, respectively the criteria for determining the period of processing of Personal Data. personal data protection.

Personal data will be processed until the purpose of processing the Personal Data for which it was obtained no longer exists, but at the latest until the legal basis for the processing of Personal Data according to the GDPR and the Personal Data Protection Act is established.

9. Information regarding automated individual decision-making The

MSupport Service, as an operator, does not use any automated individual decision-making procedures or profiling when processing Personal Data in the MSupport Service.

10. Information on other rights of clients, as data subjects, according to valid and effective legal regulations and information on the procedures for exercising the rights of clients, as data subjects, according to the provisions of the Act on the Protection of Personal Data

Provided that the conditions set by valid and effective legal regulations governing the protection of personal data are observed of data according to the GDPR Regulation and the Personal Data Protection Act, you, as a data subject, have the following rights:

The right to request from the operator access to personal data concerning him, according to Article 15 of the GDPR Regulation:

The data subject has the right to obtain from MSupport Service, as confirmation of the operator as to whether personal data relating to her are being processed and, if so, she has the right to obtain access to this personal data and the following information:

a. processing purposes;

b. categories of affected personal data;

c. recipients or categories of recipients to whom personal data have been or will be provided, especially recipients in third countries or international organizations;

d. if possible, the expected period of storage of personal data, or if it is not possible, the criteria for its determination;

e. the existence of the right to request from the operator the correction of personal data concerning the person concerned or their deletion or restriction of processing, or the right to object to such processing;

f. the right to file a complaint with the supervisory authority;

g. if the personal data was not obtained from the data subject, any available information as to its source;

h. the existence of automated decision-making, including the profiling referred to in Article 22 par. 1 and 4 of the GDPR Regulation and, in these cases, at least meaningful information about the procedure used, as well as the meaning and expected consequences of such processing for the person concerned.

If personal data is transferred to a third country or an international organization, the data subject has the right to be informed about adequate guarantees regarding the transfer according to Article 46 of the GDPR Regulation.

MSupport Service, as the operator, will provide a copy of the personal data being processed. For any additional copies requested by the data subject, the operator may charge a reasonable fee corresponding to administrative costs. If the person concerned submitted the request by electronic means, the information will be provided in a commonly used electronic form, unless the person concerned has requested another method. The right to obtain a copy must not have adverse consequences on the rights and freedoms of others.

The right to correct personal data according to Article 16 of the GDPR Regulation:

The data subject has the right to have MSupport Service, as the operator, correct incorrect personal data concerning him without undue delay. With regard to the purposes of processing, the data subject has the right to supplement incomplete personal data, including by providing a supplementary statement.

Right to erasure (“right to be forgotten”) according to Article 17 of the GDPR Regulation:

The data subject also has the right to obtain from MSupport Service, as the operator, the deletion of personal data concerning him without undue delay, and MSupport Service, as the operator, is obliged delete personal data without undue delay if any of the following reasons are met:

1. a. personal data are no longer necessary for the purposes for which they were obtained or otherwise processed;

   b. the person concerned revokes the consent on the basis of which the processing is carried out, according to Article 6 par. 1 letter a) or Article 9 par. 2 letters a) GDPR Regulations, and if there is no other legal basis for processing;

   c. the person concerned objects to the processing according to Article 21 par. 1 of the GDPR Regulations and there are no valid reasons for processing or the data subject objects to the processing according to Article 21 para. 2 GDPR Regulations;

   d. personal data was processed illegally;

   e. personal data must be deleted in order to comply with a legal obligation under Union law or the law of a Member State to which the operator is subject;

   f. personal data were obtained in connection with the offer of information society services according to Article 8, paragraph 1 of the GDPR Regulations.

   If the controller has published personal data and is obliged to delete personal data, taking into account the available technology and the costs of implementing the measures, it will take reasonable measures, including technical measures, to inform the operators that carry out the processing of personal data that the data subject requests them to delete all references to these personal data, their copy or replicas.

   The right to erasure does not apply if the processing is necessary:

   a. to exercise the right to freedom of expression and information;

   b. to fulfill a legal obligation that requires processing according to Union law or the law of a Member State to which the operator is subject, or to fulfill a task carried out in the public interest or in the exercise of public authority entrusted to the operator;

   c. for reasons of public interest in the field of public health in accordance with Article 9 par. 2 letters h) and i), as well as Article 9 par. 3 GDPR Regulations;

   d. for the purposes of archiving in the public interest, for the purposes of scientific or historical research or for statistical purposes pursuant to Article 89, paragraph 1 of the GDPR Regulations, if it is likely that the right mentioned above will make it impossible or seriously difficult to achieve the goals of such processing,

   e. or to demonstrate, exercise or defend legal claims.

   Right to restriction of processing according to Article 18 of the GDPR Regulation:

   The data subject has the right to have the controller restrict processing in one of the following cases:

   a) the data subject contests the correctness of the personal data, during the period allowing the operator to verify the correctness of the personal data;

   b) the processing is illegal and the data subject objects to the deletion of the personal data and instead requests the restriction of their use;

   c) the operator no longer needs the personal data for the purposes processing, but the data subject needs them to demonstrate, exercise or defend legal claims;

   d) the person concerned has objected to the processing according to Article 21 par. 1 of the GDPR, until it is verified whether the legitimate reasons on the part of the operator prevail over the legitimate reasons of the person concerned.

   If the processing has been limited in accordance with the limitation above, such personal data, with the exception of storage, is processed only with the consent of the person concerned or for proving, exercising or defending legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or a member state.

   The operator will inform the affected person who has reached the restriction of processing in accordance with the above before the restriction of processing is cancelled.

   The right to data portability according to Article 20 of the GDPR Regulation:

   The data subject has the right to receive personal data concerning him/her that he/she has provided to the operator in a structured, commonly used and machine-readable format and has the right to transfer this data to another operator without the operator , to whom these personal data were provided, objected if: a) the processing is based on consent pursuant to Article 6 par. 1 letter a) or Article 9 par. 2 letters a) Regulations of the GDPR, or on the contract according to Article 6 par. 1 letter b) GDPR regulations, and b) if the processing is carried out by automated means.

   When exercising his right to data portability, the data subject has the right to transfer personal data directly from one operator to another operator, as long as this is technically possible.

   The application of the right does not affect Article 17 of the GDPR Regulation. The said right does not apply to processing necessary to fulfill a task carried out in the public interest or in the exercise of public authority entrusted to the operator. The right to data portability must not have adverse consequences on the rights and freedoms of others.

   The right to object to processing, including objecting to profiling (if carried out) according to Article 21 of the GDPR Regulation:

   The data subject has the right to object at any time, for reasons relating to his particular situation, to the processing of personal data concerning him, which is carried out on the basis of Article 6 para. . 1 letter e) or f) GDPR Regulations, including objection to profiling based on the said provisions. The operator may not further process personal data, unless he proves the necessary legitimate reasons for processing that outweigh the interests, rights and freedoms of the person concerned, or reasons for proving, exercising or defending legal claims. If personal data is processed for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data concerning him for the purposes of such marketing, including profiling to the extent that it is related to such direct marketing. If the data subject objects to processing for direct marketing purposes, personal data may no longer be processed for such purposes.

   In connection with the use of information society services and regardless of Directive 2002/58/EC, the data subject may exercise his right to object by automated means using technical specifications. If personal data is processed for the purposes of scientific or historical research or for statistical purposes according to Article 89, paragraph 1 of the GDPR Regulations, the data subject has the right to object for reasons related to his specific situation to the processing of personal data concerning him, except in cases where the processing is necessary for the performance of the task for reasons of public interest.

   The right to file a complaint with the supervisory authority according to Article 77 of the GDPR Regulation:

   The supervisory authority to which the data subject addresses his complaint in justified cases is the Office for the Protection of Personal Data of the Slovak Republic, with headquarters at Hraničná 12, 820 07 Bratislava 27.

   The right to withdraw consent to processing according to Article 7 of the GDPR Regulations:

   If the legal basis for the processing of personal data is the consent of the person concerned, the person concerned is entitled to withdraw his consent at any time without this affecting the legality of the processing based on the consent granted before its withdrawal.

   The right to revoke consent at any time, even before the expiration of the period for which this consent was granted, can be exercised by the person concerned in the following ways:

   via email: office@msssteel.tech; or etc. by mail at the address of the registered office of MSupport Service s.r.o. to the following address: Martina Benku 2, 08001 Prešov.

   MSupport Service is obliged to take appropriate measures and provide the affected person with information pursuant to Sections 19 and 20 of the Personal Data Protection Act and notices pursuant to Sections 21 to 28 and 41 of the Personal Data Protection Act, which relate to the processing of their personal data, in a concise, transparent, in an understandable and easily accessible form, formulated clearly, especially in the case of information intended specifically for the child. MSupport Service is obliged to provide information in paper or electronic form, usually in the same form in which the request was submitted. If the data subject requests it, MSupport Service can also provide information orally, if the data subject proves his identity in another way.

   MSupport Service provides cooperation to the affected person in exercising his rights according to Sections 21 to 28 of the Personal Data Protection Act. In the cases referred to in § 18 par. 2, MSupport Service, as the operator, cannot refuse to act on the basis of the request of the person concerned in the exercise of his rights according to Sections 21 to 28 of the Personal Data Protection Act, if he does not prove that he is unable to identify the person concerned.

   MSupport Service is obliged to provide the affected person with information about the measures taken based on his request according to Sections 21 to 28 of the Personal Data Protection Act within one month of receiving the affected person's request. In justified cases, taking into account the complexity and number of requests, MSupport Service can extend the stated period by another two months, even repeatedly. However, MSupport Service is obliged to inform the affected person of any such extension within one month of receiving the request, together with the reasons for the extension of the deadline. If the person concerned submitted the request in electronic form, MSupport Service will provide the information in electronic form, if the person concerned has not requested the provision of information in another way.

   If MSupport Service does not take measures based on the request of the affected person, it is obliged to inform the affected person within one month of the delivery of the request about the reasons for not taking action and about the possibility to submit a proposal according to § 100 of the Personal Data Protection Act to the Office for the Protection of Personal Data of the Slovak Republic, with headquarters at Hraničná 12 , 820 07 Bratislava 27.

   Information pursuant to Sections 19 and 20 of the Personal Data Protection Act and notices and measures taken pursuant to Sections 21 to 28 and 41 of the Personal Data Protection Act are provided free of charge. If the request of the person concerned is clearly unfounded or unreasonable, especially due to its recurring nature, MSupport Service may:

   1. a. demand a reasonable fee taking into account the administrative costs of providing information or a reasonable fee taking into account the administrative costs of notification or a reasonable fee taking into account the administrative costs of taking the requested action;

      b. or refuse to act on a request.

The apparent groundlessness of the request or the inadequacy of the request is demonstrated by the MSupport Service.

MSupport Service may request the provision of additional information necessary to confirm the identity of the person concerned if it has legitimate doubts about the identity of the natural person who submits the request according to Sections 21 to 27 of the Personal Data Protection Act; the provision of § 18 of the Personal Data Protection Act is not affected by this.

In case of any questions, you can contact MSupport Service at any time through the dedicated contact form located on the website. In addition to the contact form, you can also contact us at any time by e-mail: office@msssteel.tech or by post at the headquarters address of MSupport Service s.r.o., at the following address: Martina Benku 2, 080 01 Prešov.